Frequently Asked Questions
Have a question? We've got answers.
Where do I find pricing?
Give us a call or shoot us an email and we’d be happy to provide you with a price quote!
Can you send me a blank sample of the ball before I buy?
Yes! Just let us know what ball you’re interested in and we’d be happy to send you a sample, free of charge.
What is the minimum order quantity?
- 4 Color Process: 10 balls
- Laser engraving: 25 balls
- Pad Print: 50 balls
- Full Custom Overseas: It varies based on product, but starts at 150 balls
What is the lead time?
- 4 Color Process: 7-10 days
- Laser Engraving: 7-10 days
- Pad Print: 7-10 days
- Full Custom Overseas: It varies based on product, but starts at 60 days
How do I place an order?
Give us a call or shoot us an email and we can talk through your options. From there, you’d send us a PO via email (or fax) to get the ball rolling.
Which art files do you accept?
We require vector art in the following formats:
- Adobe Illustrator .ai file
- Editable .eps file
If you only have access to one of the following file types, Baden can re-create your logo from a high resolution file for a small fee.
- MS Paint formats
Do you PMS color match?
Yes, free of charge.
Do you provide a layout for me to see?
Yes, we send a proof for you to approve before balls go into production.
How many days does it take to get a proof?
It ranges from 1-3 days depending on the season. Let us know if you are working with a tight deadline and we’ll work to accommodate you.
Where do you ship from?
In most cases, our headquarters in Renton, Washington.
What is your expertise in custom balls?
Read our history in the sporting goods and custom ball business here.
What are your affiliations?
- 5-star rating with ASI (#37865)
- A+ rated Sage supplier
- Member of PPAI (#133132)
- Member of Distributor Central